Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Warranty

  • Our technical help staff is working round the clock to reply to every one of your service questions. Every ticket you send out to us shall be replied to within less than 1 hour. If your case demands help from one of our administrators, we will forward the ticket to the technician on duty and will let you know that the case is being taken care of.

  • Top quality support service
  • Top–quality Technical Assistance Service

  • We provide you with round the clock tech help by using a turbo–fast ticketing solution included in your Control Panel. You’re able to email us anytime about any of the packages that come pre–configured on the virtual server, which include the desired Linux distribution, the server management panel and our custom designed Website Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Website Control Panel that comes completely free with your VPS has an incorporated articles base. You will see an array of in–depth how to content articles and a collection of step–by–step video classes that present all the standard website administration duties. You can access them by pressing the Help or Video keys in the top right corner of each Control Panel section.