1 hour ticket response
Our team of tech support engineers is devoted to delivering fast answers to all your questions. We will examine your helpdesk ticket the instant it has been submitted and will get back to you with a solution to your problem within maximum 1 hour after the trouble ticket submission. Actually, our average trouble ticket response time is twenty minutes.
A First–Class Client Care Service
We’ve got a team of web hosting support technicians who are prepared to answer all your questions anytime you are in need of support. The majority of our techs have lots of years of experience in the Linux shared web hosting sphere, which means that you can always depend on rapid and detailed answers to your requests.
An Easy–to–Navigate Help Section
Included in the Website Control Panel is an easy–to–navigate Help Center, which offers you various information sources. You can browse through a regularly updated knowledgebase featuring web hosting account management articles and web site administration articles, check the how–to video tutorials or check out our F.A.Q. library.