Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is qualified to very quickly attend to all of our Linux shared web hosting clients’ problems and help inquiries. Through our ticketing system, you’ll be able to supply your request and a support staff member is going to return to you within max sixty minutes. Actually, practice has shown us that the normal solution time period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any problem you could have to do with our offerings. We now have qualified professionals working continually to offer guidance every time necessary. You’ll be able to the ticketing system or drop an email whenever you want, or you can pick up the telephone or make use of the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel boasts a wide–ranging practical knowledge base that’s included in all parts. In each section, you’ll find a Help control key that will load for you a selection of step–by–step guides on how to utilize a particular function or carry out a selected action. Also, we have crafted tutorial video lessons so that you could get a better idea of the Control Panel’s interface.