Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section integrated into your Website Control Panel offers a collection of help articles and regularly asked questions. Aimed towards solving any common problem that you might come across, they are compiled by our support team of proficient technicians.

  • Top quality support service

  • Tutorial Videos

  • For those who would rather learn how to address a regularly experienced issue by watching a video lesson, we have added a compilation of video tutorials to our Website Control Panel. All the educational video clips are brief and simple to understand. They offer you step–by–step presentations of various website administration techniques.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock tech support service and come with a one–hour support ticket response guarantee. Our seasoned support engineers will be online for you night and day and will fix any problem that you may come across within maximum 60 minutes after the tech support ticket submission. Normally, an answer will be provided to you in less than twenty minutes.