When your website hosting supplier offers live chat support, you are able to talk with a representative in real-time and learn useful information or get an issue resolved in a timely manner. The main advantage of using chat compared to calling to consult with a live person is that you need just a computer with access to the web, so that you will not pay any fees in the event that you are in a different country or state. What's more, it will be easier to copy and paste details like domains, usernames or error messages in other words details which are sometimes difficult to give to the other party over the phone. The real-time chat is also a faster option to contact the web hosting provider's support team as compared to using a ticketing system. What's more, when some trouble requires a bit more time to be dealt with, you are able to do something else while you wait for assistance on the live chat, therefore you won't waste time - something that's not possible if you're on the telephone.

Live Chat Support in Shared Web Hosting

We supply a live chat assistance service for all of the Linux shared web hosting that we offer and we will support you with almost everything in real time. If you don't have an account with our company yet, we're able to provide you with more information about the plans so as to help you to choose the most suitable package. In case you are an active client, we can assist you with any billing or general matter as well as with multiple common tech issues, for instance an email address installation in a desktop e-mail client. When you cannot phone us for some reason or you're in a country where we do not have a local telephone number, our live chat is the best way to get in touch with us. Certainly, some matters need more time to investigate and test, therefore you'll have to open a support ticket to our technicians, still, we can save your time and help you with various troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is accessible to all our future and present customers. In case you're thinking about a new web hosting account, you'll be able to chat in real time to one of our representatives and get more details about our semi-dedicated hosting in order to choose the best package for your websites. If you already have an account with us, we will assist you in a very timely manner with general, billing and 1st level techmatters. Although in certain cases you may have to open a support ticket because there're problems that cannot be resolved through a live chat, we can help you with various common jobs, like installing an email account in an email client or redirecting one domain name to another one. Thus, you will enjoy timely assistance and you will save plenty of time.