If you’ve never signed up for a web hosting account or you’re switching companies and the new one uses an account management dashboard that you haven’t seen before, you may become perplexed about how to complete a given task in your account or on your PC. This is the reason why, some web hosts have compiled a knowledge base, which specifies the most frequent enquiries and challenges related to their platform, instead of adding only generic information. This sort of knowledge base will allow you to find the desired info quickly and effortlessly, so you won’t have to dedicate time and energy to stuff that may require something as elementary as clicking on a button or selecting a check box. In this way, not only can you get stuff done, but you can also get to know loads of new and relevant details, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

If you have ordered your first shared web hosting account from our company or have moved your site over to us, you’ll become accustomed to our services and our custom-created Hepsia hosting Control Panel in a jiffy thanks to the fact that we have compiled a substantial web-based knowledge base where you can find all the info that you’ll ever need – both general info in regards to the hosting service as a whole and more concrete info about the different features that you can make use of and the predicaments that you can bump into. The articles are located in 2 places. The complete article collection can be accessed via the Control Panel’s Help section. You can access relevant articles about the different features in every section of the Control Panel as well. You can find out how to accomplish more or less everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include detailed guidelines, so you’ll never get confused on account of an ambiguous text. Certainly, in case you face a more specific obstacle and you are unable to find a solution in our knowledge base, you can get in touch with our customer service team representatives 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come bundled with a comprehensive article library where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we’re using. We have prepared it based on the feedback that we’ve received from our customers over the years and, hence, our articles tackle specific issues that you may run into and offer the fastest means of repairing them, for instance receiving an HTTP 500 error message or not being able to send email messages from your desktop PC even though you have the right SMTP settings. The articles are available in every section of the Control Panel and you can examine them at any time. They can help you increase your knowledge not only about our services, but also about the hosting sphere in general, as they contain thorough guidelines and general information such as what file access permissions or cron jobs are.